What are Sub Accounts?
Sub Accounts let you structure your organisation inside eSIM Copilot to match your real-world teams or regions. Think of them as separate workspaces within your main (parent) account — each with its own settings, users, and visibility.
Parent and Sub Account Structure
Every organisation starts with a Parent Account. From there, you can create Sub Accounts for specific regions or departments, such as:
- Americas
- EMEA
- Asia-Pacific
- Test or Training environments
Each Sub Account can have its own:
- Admin users
- Plan availability and pricing
- Billing configuration
- Approval and spending rules
- Usage reports and history
Access and Permissions
Admins can only access:
- The account they’re assigned to
- Any Sub Accounts created beneath that account
This means you can have:
- A global Super Admin
- Regional admins (e.g. EMEA or Americas)
- Local admins with access to a single team
Creating a Sub Account
To create a Sub Account:
- Go to Sub Accounts in the Admin Console (as an Admin user)
- Click Add Sub Account
- Enter the Sub-Account name, country it is based in and the currency the plans will be displayed in
Once set up, each Sub Account can operate with its own rules — while staying connected to the overall company structure.
Need help structuring your organisation? Drop us a line at help@esimcopilot.com.